You have 30 days to return full priced items and 14 days to return sale priced items.

Product(s) must be returned to our warehouse for a return or full refund to be made.

Product(s) must be unused - in its original packaging with labels and protective stickers intact, and still in the same new condition as when the product was recieved.

Kindly note that you may be subject for the shipping expenses in returning this package to us. 

Bella Mayford does not take responsibility for any items lost during the return shipping.


PLEASE NOTE: Earrings are non-refundable for reasons of hygiene.


Please follow these steps:

1. "Submit a Request” through the link below

2. Select "Return" or "Refund" as the topic and a reason

3. You will immediately receive an automatic email with return instructions. 

4. Follow the instructions and create your return label

5. Return your order to us


Once your returning package has been received at our warehouse, it is processed and inspected before we proceed in approving or disapproving the respective return. 

If your return is approved, a full refund or exchange for replacement product will be issued for your order. Once a refund is issued on our system, you can expect it to be visible in your account within 5 - 10 business days